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Unable to connect to internet, but can ping wireless router and ISP modem through router?

I am trying out a new Wi MAX service. They gave me their wireless receiver which is a Sewonintech Wi MAX CPE router. I connected my Netgear router to the Wi MAX router and my computer to the Netgear router.

The Netgear router has an IP address of 10.0.0.1, visible from the computer. The Wi Max router issued the Netgear modem an IP address of 192.168.1.2. The network address on the Wimax router is 192.168.1.1.

However, even with these setups I am unable to connect to the internet. I can ping the Netgear router as well as the Wi MAX router with no problems.

I bypassed the Netgear router and connected the computer directly to the Wi MAX router. The computer was issued a new IP address and I was able to connect to the internet immediately and with no problems. The source of the problem seems to be the Netgear router here.

The Netgear router works flawlessly with my old cable modem. When I setup my network to run through my cable modem, I am able to access the internet with no problems.

I’m looking for any guidance I can get to resolve this issue.

Thanks,

1 comment to Unable to connect to internet, but can ping wireless router and ISP modem through router?

  • Lefty

    Odd set of events. As the netgear router works with your old modem, and the new modem works with a direct connection, rules out any hardware problems. Makes me think compatability issue. As your internet service is new, I’m going to assume your router is old. I would try hooking up a new router, I’d recommend a linksys, see if that resolves the issue. If it doesn’t contact your ISP, see if there are any known conflicts with your equipment.